TypeDashRefund policy
14-day money-back guarantee
When you buy a consumer TypeDash licence directly from TYPEDASH SOFTWARE LTD, you can request a full refund for any reason within 14 days after your successful purchase.
You do not need to give a reason. The guarantee applies even if you have downloaded, installed or used TypeDash. It is separate from your legal rights.
Requesting a refund
Email [email protected] within 14 days after purchase. Include the purchase email address or your TypeDash order reference so we can find the payment.
TypeDash is digital software. There is no physical item to return.
Amount, method and timing
A qualifying refund covers the full amount paid for the licence, including tax charged with that payment. We do not charge a refund fee.
We refund the original payment method unless you expressly agree otherwise. We issue an approved refund without undue delay and no later than 14 days after confirming that you are entitled to it. Your bank or card provider may take additional time to show the funds.
Where a statutory remedy applies, we follow its applicable rules and deadlines.
Licence after a full refund
A full refund may end the licence entitlement created by that purchase. It does not remove separate valid access from another purchase, a university, a subscription or another independent grant.
Your legal rights and policy details
Your legal rights
The guarantee does not restrict rights for faulty or misdescribed digital content. Applicable remedies can include repair, replacement, a price reduction or a refund, including after the guarantee period ends.
UK consumers normally have a 14-day statutory right to cancel an online digital-content purchase. That right can end when supply starts during the cancellation period only after the required express consent, acknowledgement and confirmation steps are met. We will not claim that it has ended if those requirements are missing.
The TypeDash 14-day money-back guarantee remains available even after download, use or a request for immediate delivery.
Contact and scope
This policy covers direct consumer licence purchases. A separate enterprise or other written agreement may have different contractual terms, without removing mandatory consumer rights.
TYPEDASH SOFTWARE LTD, registered in England and Wales, company number 17000620. Registered office: International House, 55 Longsmith Street, Gloucester, England, GL1 2HT.
Contact [email protected]. See our Terms of Service and Privacy Policy.